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CANCELATION & REFUND POLICY

REFUND POLICY

We are committed to delivering the highest quality services to our clients, including waxing, sugaring, and Hydrafacials. To ensure the sustainability and quality of our services, we have established a non-refundable refund policy. Due to the nature of our services, once a service has been rendered, it is non-refundable. We are unable to offer refunds for services that have already been provided.

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In the event that a service is deemed unsatisfactory due to an error on our part, we will review the situation on a case-by-case basis. Clients must notify us within 24 hours of the service to qualify for a possible resolution, which may include a complimentary follow-up session or an adjustment. When contacting us, please provide details of the issue, including the date and time of the service, and the specific concern.

CANCELATION POLICY

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancelation fee of $25. We require a 24 hour change/cancelation/reschedule notice in the event that you need to change, cancel, or reschedule your appointment. Changing, canceling, OR rescheduling your appointment inside of 24 hours prior to your appointment time, will result in a $25 fee. No shows will be charged 100% for all scheduled services and/or packages. Cancelations and no shows affect us & other clients greatly and cannot be accepted without a penalty charge. By giving us your credit card information and agree to the policy, you are authorizing this charge to go onto your credit card. BODYZILIAN WAX LLC is committed to making sure you have a GREAT experience with us. We thank you in advance for your understanding and support. We look forward to seeing you soon!

REFUND POLICY

We are committed to delivering the highest quality services to our clients, including waxing, sugaring, and Hydrafacials. To ensure the sustainability and quality of our services, we have established a non-refundable refund policy. Due to the nature of our services, once a service has been rendered, it is non-refundable. We are unable to offer refunds for services that have already been provided.

​

In the event that a service is deemed unsatisfactory due to an error on our part, we will review the situation on a case-by-case basis. Clients must notify us within 24 hours of the service to qualify for a possible resolution, which may include a complimentary follow-up session or an adjustment. When contacting us, please provide details of the issue, including the date and time of the service, and the specific concern.

Legal Disclaimer

1. General Information

The information provided by Bodyzilian Wax (“we,” “us,” or “our”) on bodyzilianwax.com (the “Site”) and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our mobile application.

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2. Professional Services Disclaimer

Our Site may contain information about beauty and wellness services such as waxing, sugaring, and hydra facials. These services are provided by trained professionals. However, the information on the Site is not a substitute for professional advice, diagnosis, or treatment. Always seek the advice of your esthetician, dermatologist, or other qualified health provider with any questions you may have regarding a condition.

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3. No Guarantees

While we strive to provide high-quality services, individual results may vary. We do not guarantee specific outcomes and results may differ from client to client. Any testimonials or reviews on our Site are individual experiences, reflecting real-life experiences of those who have used our services. However, they are individual results and results do vary. We do not claim that they are typical results that all clients will achieve.

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4. Assumption of Risk

By using our services, you acknowledge and accept that there are inherent risks associated with beauty treatments such as waxing, sugaring, and Hydrafacials. We are not responsible for any adverse effects or outcomes resulting from the use of our services or reliance on the information provided on our Site. Clients are advised to consult with their healthcare provider before undergoing any beauty treatment.

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5. Third-Party Websites

Our Site may contain links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or any website or feature linked in any banner or other advertising.

 

6. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site or our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site or our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; and/or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Site or our services.

 

7. Changes to This Disclaimer

We reserve the right to update and change this disclaimer from time to time. Any changes will be posted on this page, and the date at the top of this disclaimer will be updated accordingly. By continuing to use the Site after any such changes are made, you agree to be bound by the revised disclaimer.

 

8. Contact Us

If you have any questions about this disclaimer, please contact us:

  • By email: info@bodyzilianwax.com

  • By phone: 404.444.8095

  • By mail: 5211 Peachtree Boulevard, Suite 1110, Chamblee GA 30341

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